Privacy Policy

Last Updated: 30 October 2026

1. Introduction

Welcome to SARA Water Purifiers. We respect your privacy and are committed to protecting the personal information you share with us through our website, https://sarawaterpurifiers.in/.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, purchase our products or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information:

  • Full name

  • Mobile number and WhatsApp number

  • Email address

  • Residential or business address

  • City, state and PIN code

Enquiry and Service Information:

  • Water purifier product preferences

  • Installation and service requirements

  • Rental or AMC enquiries

  • Purchase and order details

  • Customer feedback and communication history

Technical Information:

  • IP address

  • Browser type and device information

  • Website usage data

  • Pages visited and browsing activity

  • Cookies and analytics information

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to product and service enquiries.

  • To provide details about RO, UV, Alkaline, Copper and other water purification solutions.

  • To process orders and coordinate product deliveries.

  • To arrange installation, maintenance and repair services.

  • To provide rental plans and Annual Maintenance Contracts (AMC).

  • To communicate warranty information and service updates.

  • To share relevant offers, promotions and product updates, where permitted.

  • To improve our website, products and customer experience.

  • To prevent fraudulent activities and maintain website security.

4. WhatsApp, Phone and Email Communication

When you submit your contact details through our website or communicate with us, you may receive calls, WhatsApp messages, SMS or emails regarding your enquiries, orders, installation, servicing and promotional offers.

You can opt out of promotional communications at any time by contacting us or using the available unsubscribe option.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand visitor behaviour and analyse website performance.

We may use third-party tools such as Google Analytics and advertising platforms to understand website traffic and measure marketing campaign performance.

You can manage or disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

6. Sharing of Information

SARA Water Purifiers does not sell or rent your personal information to third parties.

However, we may share relevant information with trusted third-party service providers when necessary for:

  • Product delivery and logistics.

  • Payment processing.

  • Installation and after-sales services.

  • Website hosting and maintenance.

  • Customer communication and marketing services.

  • Analytics and advertising measurement.

We may also disclose information when required by applicable laws, regulations or government authorities.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

Although we make reasonable efforts to safeguard your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including customer service, warranty support, legal compliance and business operations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, subject to legal obligations.

  • Withdraw consent for promotional communications.

  • Raise concerns about how your personal information is processed.

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, payment gateways, social media platforms and other external services.

We are not responsible for the privacy practices, content or security of these external websites. We encourage you to review their respective privacy policies before sharing your personal information.

11. Children’s Privacy

Our website and services are intended for general customers and businesses. We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected without the necessary consent, we will take appropriate steps to address it.

12. Updates to This Privacy Policy

SARA Water Purifiers reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updates will be published on this page along with the revised date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

SARA Water Purifiers

Website: https://sarawaterpurifiers.in/

Location: Electronic City, Bengaluru, Karnataka, India.

Email: rajkumarbellie@sarawaterpurifiers.in

Phone: +91 81053 41343

We will make reasonable efforts to address your privacy-related queries and concerns.

Thank you for trusting SARA Water Purifiers.